This
module is designed to facilitate the entry and collection of order
details and consists of two components:
ORDER
PROCESSING - STANDARD
Features
Include:
·
Automatic retrieval of ‘Trading Term’ discounts
eg. warehouse allowances and ullage.
·
Inclusion of customer order and delivery
information pertaining to the order in question.
·
The automatic calculation of selling prices based
on discounts and promotional case allowances.
·
The inclusion/exclusion of promotional allowances
based on buying period dates.
·
Stock checking is performed and facilities are
provided to continue the order regardless of the stock situation or to perform
various back-order processing options.
·
Over-ride facilities for price, discount, tax and
case-off details.
·
Bonus and Sample stock recording.
·
Text comments either free-standing or item related.
·
On-screen price ready-reckoner to assist with
one-off or special pricing requirements.
·
All order lines are displayed for verification and
amendment purposes.
·
Orders can be ‘HELD’ pending price or stock
confirmation.
·
Orders can be entered and released as:
Faxed
orders to suppliers/manufacturers
Invoices
Back-orders
for subsequent re-processing
or as Picking slips for order assembly within a warehouse.
·
Comprehensive on-line inquiry facilities are
provided to assist in the day-to-day processing of orders & invoices.
These
include inquiries for:
Customer & Debtor information
Order/Invoice Details
Promotional Planning Details
Item Details and Stock Control data
ORDER ENTRY
- ADVANCED
This
module is also known as ‘Telephone
Order Entry’ and is designed to be used in an interactive,
conversational mode
between the order taker and the purchaser/order placer.
Features Include:
·
Order details relating to an individual customer
are pre-defined to the system as an ‘Order Pad’.
·
Items within an Order Pad can be sequenced
according to the requirements of the customer.
This enables the taking of orders in a manner which is consistent with
the customers order pad.
·
Order pads contain both your internal company
item/product code and the code used by the individual customer making cross
referencing between the two codes a simple task.
·
At the time of placing an order specific order
details can be entered such as customers order number, delivery date and
instructions etc.
·
The last
five weeks orders for each item on the order pad are displayed during the
order-taking session.
·
Active promotions are highlighted against each
item.
·
Over-ride facilities are provided for price,
discount, tax and case-off.
·
Promotional look-up facilities are provided for
each item.
·
New items can be added to the order pad during the
order-taking session.
·
Customer diary notes can be viewed and appended.
·
Stock checking is performed at the time of order
generation for all orders.
·
Distribution reporting is available for all order
pad details.
REPORTS
Numerous
reports are available to monitor and control the progress or orders within the
system.
Reports
can be printed based on selection criteria which is nominated at the time of
requesting the report.
Sample reports are available on request.
HISTORY RETENTION
Invoices
can be re-printed, as exact duplications of the original, up to the number of
months nominated for history retention.
Sales
order history details are purged on a monthly basis depending on the nominated
retention period.