Knowledge Base Reference: 100137       Dated: 26/04/2005

Access Denied - AR_BAL - Someone else is updating this debtor

Error message:
    Access Denied - AR_BAL -Someone else is updating this debtor.
    Try again Later

To resolve the problem:
    Verify that everybody has logged out of the LBS System
    Open LBS
    Select File / File Manager
    Locate and select the file called AR_BAL
    Click Advanced
    Obtain a password from dka support
    Click the Un-Lock button