Knowledge Base Reference: 100062 Dated: 19/02/2003
Lotus Notes and MAPI
Lotus Notes R5 is not MAPI-enabled and therefore the only way to make Notes R5
work with MAPI is deinstall it, install a MAPI-enabled Mail Client such as
Outlook and install Notes again.
Then, setup a new Notes MAPI Profile in the "mail" Control Panel.
Link to Notes Installation example
Link to fix an Outlook/Notes problem
Information from the Notes help database is below.
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Using Microsoft mail programs with Notes:
You can use Microsoft programs to work directly with your Notes/Domino
mail. For example, you can use such applications as Microsoft Outlook 98
and 2000, Word, or Excel to access Notes/Domino mail and directory
services. To do this, you first need to set up a profile that lets you use
the Notes Service Providers for the Messaging Application Programming
Interface (MAPI).
Topics
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A. Setting up Notes MAPI Service Providers
B. Using mail-enabled Microsoft products with Notes
C. Troubleshooting Notes MAPI Service Providers
A. Setting up Notes MAPI Service Providers
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1. Install Microsoft Outlook or Microsoft Office before installing
Notes. This is to ensure that MAPI components are installed before you
set up the Notes MAPI Service.
Note: If Notes is already installed before you install Microsoft
Outlook or Office, you can do one of two procedures. You can
de-install Notes, install the Microsoft application, then reinstall
Notes. Or you can perform a procedure slightly more complex. See
Troubleshooting Notes MAPI Service Providers for details.
2. Install Notes, if you have not done so, and set up a Domino mail account.
3. In Notes, switch to a location from which you commonly send and receive mail.
4. In Windows, choose Start - Settings - Control Panel from the Desktop Bar.
5. Double-click the Mail and Fax icon. This icon is called Mail in some
versions and is only present when Microsoft Outlook or Office is installed.
6. Click "Show Profiles."
7. Click Add.
8. Select "Lotus Notes Mail" from the list and click Next.
9. Enter the password for your user ID and click Next.
10. Configure defaults for Outlook or Office as necessary.
11. Click Finish.
12. Select the profile you created and click Properties.
13. Click the Addressing tab to view the Address books for the profile. If you
want to add an Address book so you can lookup mail recipients automatically
when sending messages using Outlook, click Add. If there is a Domino
directory that does not appear in the list on the Addressing tab, select it
in the Add dialog box and click OK. Repeat the previous two steps for each
Domino directory you want to access in Outlook. Address books appear in the
Add dialog list if they are accessible from the home server listed in your
current location document.
15. Select an Address Book from the "Show this address list first" list.
16. Click OK.
Note: You must select at least one Domino directory in the Addressing
options so Notes can check the names of recipients of your mail.
Choose Tools - Options - Addressing to select a Domino directory if
one has not been selected automatically.
Caution: Notes does not recommend using a Profile that includes both a Notes
and Outlook Server.
B. Using mail-enabled Microsoft products with Notes
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After you create the profile for the Notes Service Providers, you can use
the following procedure to send mail using mail-enabled Microsoft products.
1. In the mail-enabled product, choose File - Send.
2. Select the profile you set up for the Notes Service Providers.
3. Create and send your message as you normally would.
Notes:
If you are using a local Notes mail replica: after sending the mail through the
Microsoft application, start Notes, select the Replication Page, and click "Send
& Receive Mail." Notes then sends any mail stored in the outgoing mail box.
When you address messages, you can choose recipients from any address book you
specified in the profile you created. You can address messages to individual
recipients, distribution lists, and Notes groups. The Notes Address Book
Provider supports prefix matching and ambiguous name
resolution.
C. Troubleshooting Notes MAPI Service Providers
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If you encounter problems using the Notes MAPI Service Providers, consider
the following:
If you installed Notes before installing Microsoft Outlook and Microsoft Office
applications, you must manually merge the contents of each section of the
NOTESPIS.INF file in the Notes program directory into the appropriate sections
of the MAPISVC.INF file in the Windows system directory. If you are running a
shared install of the Windows 95 or Windows NT operating system, your
administrator must move the NWNSP32.DLL file from the Notes program directory to
the system directory on the shared drive and manually merge the contents of each
section from the NOTESPIS.INF file in the Notes program directory into the
appropriate sections of the MAPISVC.INF file in the Windows system directory.
If you are running Notes from a file server and the public copy of Notes is
reinstalled on a different file server or volume, make sure your drives are still
mapped correctly. If the drive mapping changes, reinstall Notes so that your
Windows Registry references point to the correct drive on the file server.
At the end of the MAPI Service Provider profile setup, you may receive the
message "Could not save properties into the profile" because: Your Location
document does not specify the correct name for your mail file or Notes cannot
find your mail file. If this is the problem, Notes displays "Unable to Open Mail
File." Make sure the file name for your mail file is correct and that you have
included its full path. The user associated with the current ID file does not
have access to the mail file. If this is the problem, switch ID files or change
the mail file setting. Notes could not establish a server connection to access
a server-based mail file. Confirm that the server is specified correctly in the
Location document and that it is available. Check that you have specified the
correct network protocol to access the specified server. Close the Control Panel
before you attempt to set up the profile again.