Knowledge Base Reference: 100025 Dated: 17/07/2001
Printing Problem - Driver related error message
Printing problems related to driver functions will normally display a error
screen with the name of the driver highlighted.
eg. HPBLGBG.DRV
This indicates that the printing process has encountered a printing problem
at the driver (.DRV) level.
You should therefore check and/or replace the relevant driver after ensuring
the drivers suitability for the designated printer.
Typical error messages are: "Pure virtual function called"
Other symptoms are: - Blank page printed. (No infomation on the page)
- Extra characters on the printout.